925 STERLING SILVER JEWELLERY - FREE SHIPPING ON ALL ORDERS OVER £50
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Last updated June 05, 2023
Thank you for your purchase. We hope you are happy with your purchase.
However, if you are not completely satisfied with your purchase for any reason,
you may return it to us for a full refund, store credit, or an exchange.
Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of
the purchase date. All returned items must be in new and unused condition, with
all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service
at soleildazejewellery@gmail.com to obtain a Return
Merchandise Authorisation (RMA) number. After receiving a RMA
number, place the item securely in its original packaging, and mail
your return to the following address:
Soleil Daze
Attn: Returns
RMA #
16 Leach Drive
Winnington
Northwich, CW8 4YW CW8 4YW
United Kingdom
Please note, you will be responsible for all return shipping charges. We
strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item,
we will process your return or exchange. Please allow at least seven
(7) days from the receipt of your item to process your return or
exchange. Refunds may take 1-2 billing cycles to appear on your credit
card statement, depending on your credit card company. We will notify you
by email when your return has been processed.
EXCEPTIONS
For defective or damaged products,
please contact us at the contact details below to arrange a refund or exchange.
Please Note
●
Sale items are FINAL SALE and cannot
be returned.
QUESTIONS
If you have any questions concerning
our return policy, please contact us at:
soleildazejewellery@gmail.com
Copyright © 2023 SOLEIL DAZE - All Rights Reserved.
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